FAQ

Yes! We have a professional design team. If you have no ideas for your design, just upload your logo, and our designer will make a design according to your logo. And our designer will revise the design until you are satisfied with it for free.

If the order is placed Monday to Friday, a FREE art proof will be sent to you by our sales via email within 12 hours. If the order is placed on a weekend or holiday, the artwork will be sent for confirmation on the first working day after the holiday.

After you obtain your proof, please reply to approve the design or have changes made on time. Thanks!

No, there is no minimum order quantity (MOQ) for custom products. You have the flexibility to customize and order as few as 1pcs of a product. The absence of an MOQ allows for greater customization options and caters to individual needs and preferences. But one thing is certain, buy more and save more.

We support global shipping, delivering our products to customers worldwide. Regardless of your location, we strive to provide convenient shipping options to cater to customers in various countries.

Our unit price includes the shipping fee, and there are no hidden fees. You can rest assured that the total cost of your order covers the shipping expenses without any additional charges.

We use reliable shipping carriers such as DHL, UPS, and FedEx to ensure efficient and secure delivery of our products. These carriers have a global presence and are known for their excellent service and timely shipments.

Yes, we offer a rush order service to accommodate urgent requests. When placing an order, you can choose rush order service or contact us directly to tell us your needs.

Once the goods are sent out, our sales team will promptly provide you with a tracking number via email. This allows you to track the progress of your order and stay updated on its delivery status.

We accept PayPal as a payment method for our products. It provides a secure and convenient way for customers to complete their transactions.